WARNING!!!!! BEWARE OF THE MAXIGLIDE!!!!

southie20 said:

I COPIED THIS FROM MY POST IN THE "RELAXED MAXI GLIDE USERS CHECK IN" THREAD. I DECIDED TO MAKE A NEW POST ABOUT THIS!!

WARNING............

I ordered the Maxiglide and HATED it!!!!!! I my oppinion DO NOT BUY this product!!!!!!!!
I used the MaxiGlide in my hair and it did not glide through my new growth like they claimed that it would. On their live demonstrations they said that people with relaxed hair should use it instead of relaxers or use it to straighten their new growth between relaxers. I ordered the Maxi glide to stretch my relaxers. When I used it on my new growth, it did not even begin to glide through my hair. When I put it on my new growth (I have 4a hair) and attempted to glide it through my hair, it got stuck. About three to four seconds later the entire section of hair that I was trying to straighten fell into the sink. The Maxi Glide burned the whole section of my hair off. I was so UPSET. I sent the Maxi Glide back immediatedly and recieved a refund. I then contacted the company to make a complaint. I spoke with the secretary and told her what happend. She told me that she would have the manager call me back. A few weeks went by and the manager never called so I tryed to call him again. Once again the secretary told me that manager would call me back and he never did. This went on for months until I called one day and somone else answered the phone and put me through to the manager. I told the manager what happened and demaned to speak with Mr. Maxius (I think that's his name.) He told me that he would have him contact me. He then told me that the "MaxiGlide is really meant for people with curly to wavy hair." He also told me that the MaxiGlide is not really for really tightly curled or kinky hair. He then went on to say that that is the reason why mostly all of the women of color on the informercials all have curly hair (2a, 2b, 3a, 3b, 3c.) I was outragged and I then demaned that he have Mr. Maxius call me immediatly. This happen about 1 1/2 years ago, and I still haven't heard from Mr. Maxius. I even filed a complaint with the Shop at Home network (that is where I bought it.) They said that they would contact him for me or try have him call me the next time he was in the studio/on air. I have seen him on air on the Shop At Home network at least 15 times since then and I still haven't heard from him. The last time I tryed to contact him was about a month ago and I still have not gotten a reply.

Click to expand...

sylver2 said:

I posted in other thread but will post it here too )

Wow..so sorry it didn't work for u.
I watched the DvD that came with my Maxiglide at least 3 times and stopped and pasued with iron in my hand to make sure i can master it.
The one thing they stress is to not press hard with the maxiglide like we do with other flat irons. They say if you press hard it will pull hair.
Its very tricky to maneuver the maxiglide, because if u do use it like the other flat irons it will pull your hair.
The trick is to glide thru roots and hair very loosely. The steam/heat is straightening your hair, not the plates themselves.
I did this on my 4a hair with 17 weeks post relaxer new growth. Glided thru like butter, no problems. I also had it on a lower heat setting..around 5.
I don't understand y the man Mr maxius would tell u that, probably to try to think of anything to say so u won't be angry
again sorry about your experience with it.

Click to expand...

southie20 said:

I COPIED THIS FROM MY POST IN THE "RELAXED MAXI GLIDE USERS CHECK IN" THREAD. I DECIDED TO MAKE A NEW POST ABOUT THIS!!

WARNING............

I ordered the Maxiglide and HATED it!!!!!! Please read if your are considering buying this product!!!!!!!!
I used the MaxiGlide in my hair and it did not glide through my new growth like they claimed that it would. On their live demonstrations they said that people with relaxed hair should use it instead of relaxers or use it to straighten their new growth between relaxers. I ordered the Maxi glide to stretch my relaxers. When I used it on my new growth, it did not even begin to glide through my hair. When I put it on my new growth (I have 4a hair) and attempted to glide it through my hair, it got stuck. About three to four seconds later the entire section of hair that I was trying to straighten fell into the sink. The Maxi Glide burned the whole section of my hair off. I was so UPSET. I sent the Maxi Glide back immediatedly and recieved a refund. I then contacted the company to make a complaint. I spoke with the secretary and told her what happend. She told me that she would have the manager call me back. A few weeks went by and the manager never called so I tryed to call him again. Once again the secretary told me that manager would call me back and he never did. This went on for months until I called one day and somone else answered the phone and put me through to the manager. I told the manager what happened and demaned to speak with Mr. Maxius (I think that's his name.) He told me that he would have him contact me. He then told me that the "MaxiGlide is really meant for people with curly to wavy hair." He also told me that the MaxiGlide is not really for really tightly curled or kinky hair. He then went on to say that that is the reason why mostly all of the women of color on the informercials all have curly hair (2a, 2b, 3a, 3b, 3c.) I was outragged and I then demaned that he have Mr. Maxius call me immediatly. This happen about 1 1/2 years ago, and I still haven't heard from Mr. Maxius. I even filed a complaint with the Shop at Home network (that is where I bought it.) They said that they would contact him for me or try have him call me the next time he was in the studio/on air. I have seen him on air on the Shop At Home network at least 15 times since then and I still haven't heard from him. The last time I tryed to contact him was about a month ago and I still have not gotten a reply.

Click to expand...