@PJaye
Really? How are u being screwed over by Bubble Bistro? Her customer service so far has been superb to me? She has called me on concerning an order and reached out to me for me to call her concerning my new order. Matter of fact, I just got off the phone with her.
I'm really glad that you're having good experiences with this vendor because I haven't had that particular privilege. Thus far, I've experienced:
- A missing item from my order (that still hasn't shipped out)
- A package where 1/4 of a jar of oil and scrub exfoliant had spilled out on the other items
- A bar of soap that looks as if someone had taken a large bite out of the top (it had a huge V shape in the center)
- An extremely hard Body Butter that required a spoon to remove its contents from the container
- A 3-day wait for a response to my initial concerns that demanded I provide pictures as proof of spillage
- Emails with several fat paragraphs outlining how the butter could not be as hard as I claimed and that my failure to extract it was due to "user error"
- More emails full of fat paragraphs detailing her excellent customer service and lack of complaints; I'm the "only complaint out of 1800 orders"
- After requesting that I give her a call that day in an email, she rushed off the phone stating that she was "busy"
- A trash can full of Bubble Bistro products
