Black Friday / Cyber Monday Sales - Good, Bad, and Ugly Buying Experiences

jamaica68

Well-Known Member
Me. I ordered on 11/26, it shipped out on 11/28 and I received it on 12/2. To be fair, it's only been 5 business days since BF.

@PJaye Thanks. I've never ordered from this company before, just wanted to get a feel for their shipping practices good or bad.
 

SweetlyCurly

Well-Known Member
Anyone order from Alikay Naturals on Black Friday receive a shipping notice or their products?
Haven't received anything yet. This and Annabelle's are the only companies I'm still waiting for. Annabelle sent me a shipping notification this morning though. Hope to hear from Alikay soon.
 

BEAUTYU2U

Well-Known Member
Oyin had the best and fastest shipping. Qhemet provided two-day shipping but for whatever reason, it took like 4-5 days to arrive. Not sure if that USPS' fault or Qhemet's.

Now for the ugly. This was a non-hair purchase but black-owned. Ariel Brands. I ordered on the 26th but I have not received any shipping information and it is now the 7th. I wrote her an email yesterday, no response. Something better turn around real soon.
 

jamaica68

Well-Known Member
Oyin had the best and fastest shipping. Qhemet provided two-day shipping but for whatever reason, it took like 4-5 days to arrive. Not sure if that USPS' fault or Qhemet's.

Now for the ugly. This was a non-hair purchase but black-owned. Ariel Brands. I ordered on the 26th but I have not received any shipping information and it is now the 7th. I wrote her an email yesterday, no response. Something better turn around real soon.

@BEAUTYU2U Same thing happened to me with Qhemet's products, they ended up in Utah for some reason.

Sorry to hear about Ariel because I remember you were hesitant about ordering because of the sizing. I hope you receive your items soon.

@Anaisin glad I'm not alone on waiting for the Alikay Naturals products.
 

BEAUTYU2U

Well-Known Member
@BEAUTYU2U Same thing happened to me with Qhemet's products, they ended up in Utah for some reason.

Sorry to hear about Ariel because I remember you were hesitant about ordering because of the sizing. I hope you receive your items soon.

@Anaisin glad I'm not alone on waiting for the Alikay Naturals products.

I just got an email from her business manager. My package arrived today. She said an email was sent with my tracking information days ago but I never received it. I'm going out to check my mail in the morning so I can send the gift off.
 

MileHighDiva

A+ Hair Care Queen
Good: I'm removing MYHC from the naughty list, regarding their shipping. The package showed up today. The tracking went from Pre-shipment to Delivered.

Charles Page T-shirt's showed up today unannounced.

Bad: MYHC is back on the list. They sent me four two oz samples of Honey Hair Creme instead of an eight oz. Also, one of them has a hair in it. I'll post a pic, so you can see.

Ugly: My two brushlove.com packages finally changed from Pre-shipment to Picked-up. They created the labels on the 1st and 2nd. :rolleyes:
 

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jamaica68

Well-Known Member
Good: I'm removing MYHC from the naughty list, regarding their shipping. The package showed up today. The tracking went from Pre-shipment to Delivered.

Charles Page T-shirt's showed up today unannounced.

Bad: MYHC is back on the list. They sent me four two oz samples of Honey Hair Creme instead of an eight oz. Also, one of them has a hair in it. I'll post a pic, so you can see.

Ugly: My two brushlove.com packages finally changed from Pre-shipment to Picked-up. They created the labels on the 1st and 2nd. :rolleyes:

That is so gross, I'll never order from them!
 

gorgeoushair

Well-Known Member
Good: I'm removing MYHC from the naughty list, regarding their shipping. The package showed up today. The tracking went from Pre-shipment to Delivered.

Charles Page T-shirt's showed up today unannounced.

Bad: MYHC is back on the list. They sent me four two oz samples of Honey Hair Creme instead of an eight oz. Also, one of them has a hair in it. I'll post a pic, so you can see.

Ugly: My two brushlove.com packages finally changed from Pre-shipment to Picked-up. They created the labels on the 1st and 2nd. :rolleyes:

Please contact her! I have had to contact her before and she was very pleasant.
 

NappyKinks

Well-Known Member
@MileHighDiva Eeeeeeww!!!. And I thought the hair under the protective film of my KBB Super Duper Hydrating Hair Cream was bad. How did they not see that?:confused: smh

I received my Alikay Naturals order yesterday. Everything was packaged carefully. I was disappointed with the fill levels, most jars looked like they were missing from 1/5 to 1/4 of the product, due to"settling" I suppose.o_O However, all of the bottles as well as the Aloe Berry Gel and Creme Brulee Curling Delight jars were filled up. I haven't tried anything yet. *fingers crossed*

Still waiting on Obia Naturals, I received tracking on the 1st but there has been no movement since the 4th. I just checked again and presto it's suddenly in my neck of the woods. It didn't say out for delivery but I should have it by tomorrow at the latest.:boredwrk:.


Still no info from Darcy's Botanicals but I read that she doesn't do tracking so packages just show up so on your door step. I'm just gonna be vigilant cause tis the season for package swiping.:bud:

Nothing yet from Jakeala or Ynobe Shop but I placed those orders late so I'm not expecting anything till next week. :happydance:
 

Evallusion

LiloLombardi
What happened? I thought they stepped up their "shipping game."
I ordered from Soultanicals and got shipping sent on Wednesday, ordered on Black Friday....

I ordered on the 30th for Cyber Monday and it is still "Awaiting Fulfilment". Its 2 products. I guess it take more than a week to put them in a box. Sent them an email and they sent me a generic snarky response...of course I responded back with hot fire (and they didn't reply to that one). Still waiting for them to even begin the shipping process... Never again. If it ain't on curlmart...I aint gettin it.
 

ladybevy

Well-Known Member
@MileHighDiva Glad everything in the end worked out and they are sending you a replacement!!

Has anyone got any emails or their shipment from Hairveda yet? This is my first time ordering from them. I know it was Black Friday sale but how long does it usually take to get your order? I had ordered literally an hour after the black friday sale went on.
 

gorgeoushair

Well-Known Member
Okay, Krika the owner of MYHC has earned a customer for life. I just received the tracking info for the replacement.
Okay ladies, MYHC is back on the Good list.

I contacted her directly via e-mail about the hair in the jar.

She replied in 11 mins and they're sending a replacement today, so I'm happy.

Glad you got everything straighten out like I knew you would!
 

KinkyRN

Well-Known Member
@MileHighDiva Glad everything in the end worked out and they are sending you a replacement!!

Has anyone got any emails or their shipment from Hairveda yet? This is my first time ordering from them. I know it was Black Friday sale but how long does it usually take to get your order? I had ordered literally an hour after the black friday sale went on.
I ordered from them last year. It took about a month for my stuff to arrive. I even easier mailed them and got the regular regular (busy time, slow shipping, thanks). So all I can say is being patient it's coming!
 

NappyKinks

Well-Known Member
@MileHighDiva, good to know everything worked out for you. I kept my KBB SDH hair cream since the hair technically wasn't in the product.

Update:

The P.O. FINALLY delivered my Obia package and I like what I see. The package was on point, items were individually bubble wrapped and padded with packing peanuts and the bottle and jars are neat and FULL!! Best part is, my 4oz Twist Whip butter was upgraded to 8oz and it wasn't a mistake:bouncy:. On the invoice 4oz was crossed out and 8oz penned in next to a happy face. Oh and I also got a 15% coupon. Thank you Obia:clapping::clap::worship2:


Just checked my email and surprise, I received a shipping notice with tracking number from Darcy's Botanicals. :p
 

SweetlyCurly

Well-Known Member
The horrible: Finally hearing from Alikay naturals. I open an email from them expecting it to be a shipping notice and is just her sending a stupid email telling me that she won't be shipping my ish anytime soon because of "high shipping volumes". That annoyed me. Let me know about that mess the day I buy not a week and a half after.
 

Anaisin

Well-Known Member
Exactly! That shipping disclaimer was not on the site when the sale started. And the "can take more than 4 business days" they have up now aka we'll send it whenever.
On their IG they're talking about thank you for patience there is some surprise. Unless they're putting free products in our orders I don't care. Don't send me no 15% off next order bs.

Don't get me wrong. I've waited longer for orders, but I was aware prior the amount of time I would be waiting. Don't act like the shipping will be regular when people place orders then all of a sudden send emails over a week later.


The horrible: Finally hearing from Alikay naturals. I open an email from them expecting it to be a shipping notice and is just her sending a stupid email telling me that she won't be shipping my ish anytime soon because of "high shipping volumes". That annoyed me. Let me know about that mess the day I buy not a week and a half after.
 

veesweets

Well-Known Member
[QUOTE/]

Has anyone got any emails or their shipment from Hairveda yet? This is my first time ordering from them. I know it was Black Friday sale but how long does it usually take to get your order? I had ordered literally an hour after the black friday sale went on.[/QUOTE]

I got my shipping notice yesterday. In the past its taken anywhere from a few days to two weeks. I fortunately have never had to wait 3-4 weeks like some ladies for my order to ship
 
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