Supergirl
With Love & Silk
I tried a new stylist today at JCP. I had a consultation with her a couple of weeks ago and she was just lovely and seemed to really know her stuff. She talked as if working with long hair was something she was accustomed to.
She expertly applied my relaxer, but I noticed she didn't seem to rinse the nape area well. She didn't really lift my head up to do it, so I reminded her.
The problem started on the comb out. She used a wide tooth comb and I thought that was great, but she was really rough with it. She kept talking about my hair being so tangled. This was something we discussed at the consultation. I told her that many stylists say that my hair is tangled after we leave the wash bowl, and I told her I don't have that problem at home. I told her that the issue really is with how the hair is handled during the shampoo and conditioning. If you ball it up or rough it up, yes it's going to tangle--that's what hair does, especially hair this length. Too many are used to dealing with clients with short to average length hair and it's easier to keep those lengths from tangling.
After the comb out, I felt my hair and it was still very tangled. I knew that once we got to the styling phase, I would lose a lot of hair with it still being that tangled. I did not want her to continue her rough detangling either. So, I told her that it was too tangled and that I am very protective of my hair and that I would just like to pay her and go home and finish it up. I tried to be as polite and tactful as possible.
She was very nice and seemed kind of hurt, which I hated. She asked if she'd done anything wrong or if there was something else she could do. I told her that I would just feel much better going home and finishing it up myself.
So that was that.
She expertly applied my relaxer, but I noticed she didn't seem to rinse the nape area well. She didn't really lift my head up to do it, so I reminded her.
The problem started on the comb out. She used a wide tooth comb and I thought that was great, but she was really rough with it. She kept talking about my hair being so tangled. This was something we discussed at the consultation. I told her that many stylists say that my hair is tangled after we leave the wash bowl, and I told her I don't have that problem at home. I told her that the issue really is with how the hair is handled during the shampoo and conditioning. If you ball it up or rough it up, yes it's going to tangle--that's what hair does, especially hair this length. Too many are used to dealing with clients with short to average length hair and it's easier to keep those lengths from tangling.
After the comb out, I felt my hair and it was still very tangled. I knew that once we got to the styling phase, I would lose a lot of hair with it still being that tangled. I did not want her to continue her rough detangling either. So, I told her that it was too tangled and that I am very protective of my hair and that I would just like to pay her and go home and finish it up. I tried to be as polite and tactful as possible.
She was very nice and seemed kind of hurt, which I hated. She asked if she'd done anything wrong or if there was something else she could do. I told her that I would just feel much better going home and finishing it up myself.
So that was that.
? I'm going through all the threads reading up on how to prepare myself and I reread your post on SHS. Thanks for sharing, if things go wrong I hope that I can be brave like you.
Yes, there's something you can do-listen when I explain how I want to be treated. I'm glad you remained calm
I had to work up to this point. I have not always been brave enough to get up and go. But I've learned from other ladies on the board to speak up regarding my hair.
