I got charged twice by LHCF.

[ceedeelight]

Hi,

I got charged twice for my subscription renewal on 4/25/08. I have opened a ticket with the support center, marked it as important, but no one has responded. I have also sent an email to Beverly.

WOB-341412

What other steps do I need to take to get a refund?

 

[queen_t]

This happened to me last week and I had a very quick turn around!! I also submitted a ticket and the problem was solved within 30 min. THANKS AGAIN BEVERLY!!!

You should get a response via e-mail. I'm sure she'll take care of it.

 

[Ms. Plain Jane]

Hi,

I got charged twice for my subscription renewal on 4/25/08. I have opened a ticket with the support center, marked it as important, but no one has responded. I have also sent an email to Beverly.

WOB-341412

What other steps do I need to take to get a refund?

Just wait. They'll handle it. They're probably busy. It took them 2-3 days to give me a refund.

 

[StLucianSweetie]

Same thing happened to me. I submitted a ticket yesterday.

 

[Jadore_tay]

it didnt take long for me to get a refund like 2-3 days

 

[ceedeelight]

Re: I got charged twice by LHCF

Thanks for the info. Beverly contacted me Friday morning and it has been refunded.

Thanks Beverly.

 

[Amour]

same thing happened to me, how do I contact Beverly? Or Where do I get a ticket from?

 

[Ms. Plain Jane]

same thing happened to me, how do I contact Beverly? Or Where do I get a ticket from?

Go to Beverly or Allandra's profile. The info is in their signatures.

 

[Allandra]

Ladies,

Send the information to Beverly via private message.