It’s all over YouTube too. I never used it.
I think I know what part of the problem may be. Cleansing conditioners are not meant to be used long term without shampooing. I don’t know if y’all remember but Wen had a similar lawsuit where people were complaining of thinning, baldness and itchy scalp. If you use no poo washes you get a ton of build up on your scalp and hair and no moisture gets in leading to dryness and breakage. Before these no poo products became mainstream, a lot of us that did condition washing with something as basic as suave had similar complaints. They work well in the beginning but that’s it. You gotta shampoo that stuff off and begin again.