@GodsPromises
@irisak - did you try the steps in https://www.longhaircareforum.com/threads/possible-workaround-to-users-locked-out.767023/
If you did and it worked or didn't work, please post accordingly.
Thanks so much, @vevster for posting this for me. I now have full access to the site. Also, thanks @beverly for handling this matter!@beverly I just got an email from @sunnee pls see below:
>>hi vevster! i renewed my subscription weeks ago and still don't have access to the site. i can't even check the status of the ticket i sent about this problem and i can only send messages to members i have communicated with in the past. please forward this message to beverly. i have no way of contacting her directly. and i can't post in that thread someone started about not being able to access the full site. thanks so much. take care! <<