She has years of experience doing it as well and she also understands when to use each technique. I have seen this done before but I don't understand what technique to use when. And when they explain it they just lump everything into some generic term like smoothing or raking or whatever.
My question about the conditioner was could you tell if it was already diluted? was it concentrated? Which conditioner did she use? and how much?
I know I've watched Dickie use a lot of conditioner but I can tell he has already diluted that conditioner.