See, these are the kind of operators we need at every station...quick-thinking, not too quick to hang up on folks in distress. When an Ohio woman called 911 on Nov. 13 to report that her mother was being abused, she couldn't explicitly say what was happening with the alleged attacker nearby, so she pretended to order pizza. Tiffany Urban is the quick-thinking daughter who made the 911 call. “I was thinking to myself that, ‘I need to call 911, order pizza,’” she told Inside Edition. 911 Operator Tim Teneyck said he quickly caught on that Urban needed help, and thanks to her bravery, help arrived for her mom.