I don't have an instagram or any other social media account. Besides, I shouldn't have to set off a stick of dynamite in public for a vendor to extend decent customer service. I'm not a nitpicky or exhausting customer - I place my orders and pay for them before having a seat to await their arrival. I don't hound vendors or complicate their lives, so why am I being screwed over? I just don't get it.
I am two seconds away from doing just that. The only thing that stops me is fear of PayPal siding with the vendor (because they like to act stupid sometimes) and me having to throw their asses in the garbage, too. I've swallowed so much BS for so long that this recent issue has become my breaking point. I've had to walk away and not deal with it because I was muttering curse words and vigorously rubbing my forehead. I am beyond pissed off with this nonsense.
@PJaye - ITA with
@IDareT'sHair. But I would do a charge back directly with my Credit Card company if you feel PayPal will not arbitrate fairly. I would send the company a final email with pictures, summary of issues and give her 2 days (MAX) to respond. PayPal tried to give me the "have you tried to work with the seller" song and dance on an $800 purchase -even after I documented my interaction with the seller. I was preparing to call my Credit Card company when the seller responded to the claim by admitting fault.
I spend thousands of dollars annually on online purchases for personal and business use and I can't afford to be "cheated" out of product/money by online sellers. However, I am diligent in documenting telephone conversations (date, time, who), retaining all email communications AND taking pictures, to support my claims.
The problem is the number of "cheating buyers" who are filing claims and chargebacks to scam sellers/vendors is increasing. Consequently, PayPal, Ebay, AliExpress, Alibaba, Credit Card companies, etc. are scrutinizing claims a little more closely.
Credit Card companies and online transaction systems (Amazon, GooglePay, PayPal) are monitoring disputes for fraudulent claims. A buyer who files too many "questionable/unsuccessful" disputes, account/card can be revoked. Conversely, an online seller who has too many claims/disputes filed against them can have their accounts/Visa (credit card) transactional sales abilities suspended or terminated.