A couple weeks ago I went to a salon and got a custom wig cap made and sewn onto my natural hair. I had two caps on so no glue got on my hair. The perimeter was sewn down. My hair wasn't tight (she left out some edges per request) and the install looked nice. Fast forward to today (2 weeks later): Stylist told me to take my cap down in a couple weeks (today) and when I went to take my hair down and unravel my braids I noticed that I have a small bald spot in a spot right above my crown. My crown and edges weren't pulled out either. The bald spot is red and it now itches. I contacted the stylist, sent a picture and her response was that I pulled my hair out taking it down and that I needed to do treatments to get the hair to grow back. I explained to her that I was very gentle taking my hair out and that I noticed the spot after I took out my braids and she insists that she is a professional and blah blah. She also insists that the glue could've pulled my hair out which is false because I did not have any glue on my hair and she used two caps when glueing on the wefts before she sewed it onto my hair. Now she's asking if my family has a history of thyroid problems. My hair is also shedding and breaking off badly. I'm natural. What are my options? Advice? I'm so distraught.