Discussion in 'Hair Care Tips & Product Review Discussion' started by Lucia, Jan 17, 2020.
It may be CONTAMINATED! BEWARE.....
This movement is gaining steam.... new videos EVERY DAY.
Sounds like people effected should start a class action lawsuit. Deva said they had their stuff tested again and it's safe. However if people's hair is falling out that's lawsuit territory potentially. There's strength in numbers.
Devas statement: https://www.devacurl.com/us/deva-community-statement
I believe there currently is a class action lawsuit investigation happening. This isn't looking good for DevaCurl at all. I see the same thing that happened with WEN happening to them.
I think this is what's causing many ppl hair loss. I remember back when ppl were getting the Komaza Care hair analysis and the common diagnosis was to stop co-washing and use shampoos, as it coats the hair and scalp and isn't good for either.
I remember she likened it to people showering with lotion.
The stylist that cuts my hair just announced on IG she was using a new line and is looking to bring other lines to the salon. Deva is done.
I mostly cowash, using shampoo maybe once a month. Maybe. Not all cowashes are good ones. Like ones that are sold and marketed as regular conditioners. The cowashes I use have a little bit of lathering. I also wash a couple of times a week and don't use oil or butters.
Cowashes aren't bad imo. People just aren't using them in the best way.
An email from my stylist:
***I haven't listened to the entire video.
BUT, I do agree with the part of her message which implies. Co-Washing only is not good for Scalp/Hair health. One absolutely must include cleansing & Clarifying (depending on their product usage) to maintain optimum Scalp & Hair health.
I also can see the logic of another YouTuber who suggests that though DevaCurls' ingredients might be great..... There may be something that happens during the post production Storage to Consumer Use process ....or when HEAT is applied that may be causing these bad reactions.
I believe that there are many variables that could contribute to the damage the consumers have experienced. I don't blame the Stylist for abandoning Professional Use of the Products; and I don't blame the Clients who may or may not continue to use these. ANYONE who does continue usage must proceed with CAUTION, and exercise Due-Care for their Hair.
BTW I still like and recently purchased the Decadance Cleanser, I use it as my 2nd/3rd (final cleanse); and I clarify reg-u-lar-ly. On occasion I will use the "Melt" conditioner. I appreciate how Hydrated my hair feels after the cleansing.
HOWEVER, I inform my clients of the Shampoo & Complaints; and leave it up to them to use or not use. [I only perform dry services; all my clients to the maintenance at home]
The Curl Ninja posted a response and I agree that Co Washing with Co Wash and not conditioner is different. Co Washes have surfactants and I have heard my scalp squeak when using a good cowash. I do believe you should alternate as you see fit with a shampoo thought... For me, cowashing works well when cleaning the hair more than 1x a week..... my ideal is to shampoo 1x a week.... anything on top of that is a cowash...
But what's interesting is that before the invention of the cowash conditioner/cleanser, everyone used regular cheapie conditioner to co wash and there weren't as many problems.
I definitely think there are many unknown variables of why this is happening but it seems that the main products with the complaints are the various no poo cleansers and conditioners. I don't think people realized that they may not have been caring for their scalp as well as they may have thought. No, it's not entirely their fault, but a bit more research could have helped.
Im not trying to be funny but youre telling me people never shampoo? I use clay 99% of the time and on the occasion I dont I use shampoo. I know from research from years and years, no matter how i love cowash I need to get buildup off my scalp and cowash doesnt do that.
Even back in 2004 when v05 was my boo, I still used shampoo( shampoo alternate) once a month. I could tell from my hair when the buildup was there and when the scalp wasnt clean. I just dont understand how folks arent researching when WEN came about. Cowashed evolved over time due to these issues but essentially you need to remove product even if its with black soap, soapnuts, aritha. etc
When I first was transitioning, I cowashed all the time, with cowash and conditioner-- my hair got coated... not really my scalp....
I used a lot of heavy butter products when I first when natural. Now I rarely use anything thats heavily formulated with products that dont rinse out easily. Shea butter was everywhere. My scalp would itchy if conditioner got on it. Anything creamy. So I started using ayurvedic methods and then clay. I switch back and forth between the two. I used Bobeam Shampoo bars once a month when she launched. A few of Chagrin but I could tell if stuff got on my scalp because I would itch it after washing @vevster
Yes, there are some people that have completely removed shampoo from their regimens.
I know lol
I meant like you really thought you could no poo to the ends of the earth? @MilkChocolateOne
I used these products on my daughter's hair at the suggestion (unsolicited) of a family member. What I usually use on my daughter's hair works just fine, but this person kept talking about Deva Curl so I thought I would give it a try. I used it and was unimpressed. It made her curls hard and dry. Seeing that the formula has been changed is confirmation for me that I didnt use the product wrong.
someone convinced them that the mild surfactants in the no poo was enough, I don't see how because the no poo contains fatty alcohols and other conditioning agents that leave deposits on the scalp and hair shaft. Isopropyl Palmitate is the 4th ingredient of the nopoo and it has a comedogenic rating of 4. I see why this product would cause scalp issues.
I just heard that Deva is refunding people money for products even if not purchased from them as far back as 2017 -- So I'm gonna get in line and GET MONEY
I started a mind map on this issue.. please let me know what to add if anything...
DevaCurl Quality Issues
Well this got my attention...
Info from: https://www.devacurl.com/us/curlcare
Is DevaCurl offering refunds?
We always want our Deva Community to be satisfied with their DevaCurl products which is why we’re offering refunds. Please reach out to our Curl Care Community Line at 1-888-240-4291 to get started on your return.
I just have to find one more bottle.
They are making it VERY easy to return stuff! I just have to go ahead and make a list of the product name and size they send me a return kit and I get all my money back! The line is open 24/7 so at least they are doing this the correct way....
So do I still need to have the actual product to send back? Interesting.
I ordered from them a little while ago, I'll see if they will just accept that order receipt.
Yes, they are sending a pre paid box or whatever to send everything back. They prob want to test the products too.
They are processing returns, not just credits, you need to actually return the merchandise.
Think I may return an unopened Liter of No Poo and a 12oz bottle of Wash Day Wonder (which I do like - unfortunately) both unopened and unused.
I would.... I just did my totals and I'm getting back over $ 300.
I don't even use Deva like that...... I'm not buying anything for a while...
This is a long weekend -- I'm purging my stash. I have too much stuff..
Waiting to hear back from them.
I emailed them. Wonder if was was better to call?