Disappointed Dominican Blowout!!! Vent Part 2 - Very Pic Heavy

[likewtr4chklit]

*update*

I don't understand why some pple are saying I don't have a case because of "i took the risk"

Ok first of all, they are professionals and are licensed. They are TRAINED to avoid those risks! I know they are not supposed to be perfect but if the damage was minor, hardly noticeable, I wouldn't be complaining. But this was MAJOR damage by people who claim to be experienced; people who claimed to be professionals; by people who claimed to have a license! And when i went back, they refused to take responsibility! Just because there is a risk doesn't allow them to be negligent!!

Second, you cannot advertise something you cannot do!
If a doctor told you he has 20 years experience in leg surgery and u get it done by him and he permanently cripples you, will you just say oh i cant sue because "i took the risk"??
The manager yelled at me over and over again, that she had 20 years experience in natural hair! And that I need to stop arguing with her and stop being too hard-headed. As a professional, I shouldn't be faulted for trusting her!

Those of you who think I just sat there and did nothing, are mistaken. YES I SPOKE UP. I SPOKE UP the entire time and they kept yelling at me, saying they dont like when people come and tell them what to do, etc. I also mentioned, if you read the post, that I stopped the treatment halfway! I was supposed to get my hair flat ironed because it comes with the blowout but I had enough! So yes, I DID SPEAK UP!! and now look at my hair...

This is so unfortunate, and I'm really sorry this happened to you. I disagree with those who say you don't have a case. Based on your before and after pics you sustained an extreme amount of heat damage. One dominican blow out is not supposed to leave your hair fried....after numerous trips to the salon maybe...but not one.

I mean really, how many of yall would be in here crying foul if she had posted pics of bald spots from a CHEMICAL RELAXER??? There woulda been all types of "she aint do it right" "OMG I can't believe a relaxer tore your head up like that".

 

[FlawedBeauty]

because everyones hair reacts differently to heat and sometimes no amount of heat protectant is gonna save you. someone can get a blow out every other week with no adverse effects, while a person who goes to that same salon just one time can suffer damage.

also, the OP said she spoke up the ENTRIE time, which sounds like a long time she let them mess with her head. I mean speaking up isn't worth nothing if you're still sitting there letting them wreak havoc on your head. thats like going to the salon for a cut, letting them cut an inch and tellin them no more but continuing to let them cut three more times before you hop up outta the chair. then wanna act confused as to why your hair is now short. *shrugs*

again, im not saying that this is her fault but i dont feel like anything was done where she could sue them for damages. thats just my opinion.

If it is pretty extreme, why shouldn't they? Maybe these stylists will finally SIT UP and learn a lesson.

 

[whitedaisez]

Everybody knows that you go to a Dominican Salon to get your hair straight when you get a blow out. Protection of underlying curl pattern is not a part of the package.

.

Yes it definitely is. All professionals are certified and required to look out for the health of the hair, thats why they are required to go to beauty school first and then licensed to practice. The state does not give them the license to "straighten" people's hair with disregard to the well-being of the client the same way a physician isn't licensed to "prescribe" medicine with disregard to the well-being of the patient. Cuz then everyone could just be opening salons and clinics and performing treatment with no liabilities.

I did not go to a regular friend or a random person down the street to get my hair done cuz then I probably cant sue for that. I went to a person who CLAIMED to be trained and entrusted under law to handle issues as this. Is that ALL she was licensed to do, just straightening hair? I don't think the state of MD gives such licenses; she'll av 2 explain dat 2 de judge.

 

[FlawedBeauty]

if she had bald spots from a chemical relaxer then that would most likely be because the relaxer was sittin on her scalp and burnt out her follicles. and stylists, and everyone else knows that that stuff is not supposed to be sittin on your scalp. so i think in that case it would be the stylists fault.

the OP said she used a whole lot of heat protectant because she told them to. and im sure the stylist handled her head the way she handles every other head that walked through the door. her hair simply could not take that much heat. how is the stylist to know how her hair is going to react.

This is so unfortunate, and I'm really sorry this happened to you. I disagree with those who say you don't have a case. Based on your before and after pics you sustained an extreme amount of heat damage. One dominican blow out is not supposed to leave your hair fried....after numerous trips to the salon maybe...but not one.

I mean really, how many of yall would be in here crying foul if she had posted pics of bald spots from a CHEMICAL RELAXER??? There woulda been all types of "she aint do it right" "OMG I can't believe a relaxer tore your head up like that".

 

[meecee]

Also, maybe someone has the answer to this but, if you take someone to court, does that go on your credit? I always see that question on applications and such and thought it goes on Public Record or something. Idk. Either way, I would weigh all of this out and judge whether you want to go through that drama after you've been through enough.

It only appears on your credit if a lawsuit is made against you and a monetary judgement is ordered by the judge.

OP so sorry you had this horrible experience.

I don't think a blowout at a Dominican salon is meant for 4b natural hair without A LOT pulling from the brush alone. is going to cause heat damage because a lot of heat is required to straighten course hair. This method is best for 3b/3c and relaxed hair that do not require so much heat.


Is like going with natural 4a/4b to a white salon without experience. is not going to be fun.


I got my hair done in Dom salons all my life and it was never this hellish heat because i am relaxed and not all salons are created equal i have gone to terrible salons and never go back.

Ita!! We all know that all hair types are not the same and will react differently to various styling methods. The blowout method used seems like it would be especially vicious to 4b, highly textured hair. I'm sorry you had to learn this the hard way OP.

 

[MekyakaKinkerbelle]

Yes it definitely is. All professionals are certified and required to look out for the health of the hair, thats why they are required to go to beauty school first and then licensed to practice. The state does not give them the license to "straighten" people's hair with disregard to the well-being of the client the same way a physician isn't licensed to "prescribe" medicine with disregard to the well-being of the patient. Cuz then everyone could just be opening salons and clinics and performing treatment with no liabilities.

I did not go to a regular friend or a random person down the street to get my hair done cuz then I probably cant sue for that. I went to a person who CLAIMED to be trained and entrusted under law to handle issues as this. Is that ALL she was licensed to do, just straightening hair? I don't think the state of MD gives such licenses; she'll av 2 explain dat 2 de judge.

Protecting curl pattern and protecting the health of the hair are two separate things. That's why you hear of people heat training. Probably subjective, but I just don't agree with you.

I empathize, and I know it sucks, I just don't think you have a legal standing. But by all means, I say consult an attorney!

 

[likewtr4chklit]

You need a license to run a salon, and your license indicates that you know what the hell you are doing. I have friends who work in the industry, and that is how it works here. If you F--k up someone's head, you are liable, because YOU are the professional and YOU have a license.

Trust me, I have heard about a woman melting off a clients hair with a relaxer. Guess what? they got sued, and the salon lost the case. It sure as hell didn't matter if a relaxer technically is supposed to break down the bonds of your hair and you technically run that risk. The client went to the professional in order to avoid having her hair melted off her head. The salon was in the wrong for negligance.....

And these things (unfortunately) happen all the time-- thus insurance.

.

Bingo!

 

[BostonMaria]

whitedaisez did you contact an attorney yet?
I wouldn't bother trying to convince everyone that you have a case. Just call around and see if someone could represent you in court.

 

[Guitarhero]

I just have to say it. There are certain grades of hair that cannot be blown-out successfully with little damage and excessive heat, even in the dominicano salon. This is what salon owners say:

"It is a lot of work on kinkier natural heads and they don't comprehend that the results will not be the same but they insist upon keeping it natural. We often suggest they get a touchup or a relaxer but they refuse and stil come here for a blowout." Done. That's the reality.

I'd suggest to anybody NOT to use a Dominican salon for a blow-out on natural hair unless they had a 3'ish natural hair texture. Even those are commonly relaxed. Your hair will probably fair best with a press and comb, flat-iron (non-electric) etc.

This reminds me of the people who think the Brazilian Keratin Treatment will produce a bone straight and airy result on natural hair when it doesn't for most kinky African textured hair - only when it's been processed and is porous. They can't just blow-dry and get straight post bkt but will have to flatiron.

Somethings just cannot be done safely. They should have been upfront that it would not have worked. That's probably the best point made in any small claims court - that they took her money anyway without fully explaining what they'd have to do to get it straight.

 

[likewtr4chklit]

if she had bald spots from a chemical relaxer then that would most likely be because the relaxer was sittin on her scalp and burnt out her follicles. and stylists, and everyone else knows that that stuff is not supposed to be sittin on your scalp. so i think in that case it would be the stylists fault.

the OP said she used a whole lot of heat protectant because she told them to. and im sure the stylist handled her head the way she handles every other head that walked through the door. her hair simply could not take that much heat. how is the stylist to know how her hair is going to react.

Because she's a professional....and b/c she SAID she has 20 years of experience dealing with natural hair. OP cleary has 4b tightly coiled hair, if I can see that how can a professional NOT see that? How can a pro not know that tearing through somone's naps with a brush and a hot arse blow dryer is going to damage her hair?

I mean really if a pro can promise these services and back it up by showing you a liscense yet screw up the job, they should get a pass because they were unable to properly asess the situation at hand???? What the heck are businesses required to have insurance for then?

 

[whitedaisez]

if she had bald spots from a chemical relaxer then that would most likely be because the relaxer was sittin on her scalp and burnt out her follicles. and stylists, and everyone else knows that that stuff is not supposed to be sittin on your scalp. so i think in that case it would be the stylists fault.

the OP said she used a whole lot of heat protectant because she told them to. and im sure the stylist handled her head the way she handles every other head that walked through the door. her hair simply could not take that much heat. how is the stylist to know how her hair is going to react.

NO SHE DIDNT. I clearly said that, omg. she did not use heat protectant, she didn't even know what it was. Please tell me WHERE, on this thread, that I mentioned that the stylist used a lot of heat protection? Wow. Did you just make that up outta nowhere? Are you deliberately trying to trample on me and get on the stylist side? Is this a way of you rejoicing over my pain and anguish and saying, yes I deserved it, I had it coming, good for me, i asked for it, serves me right?

I clearly said I brought my own heat protection and that i had to force her to use it, and that she would grumble and only use a little a little? and then she would yell and gossip in spanish and say she don like pple coming in and telling her wat to do, etc? and she refused to use anymore and all this almost ended in a fight? Did you read all the descriptions in my post and are you aware that this is a continuation of part 1? did you bother to consult part 1, the begining of the story?

It is only ok when it hasn't happened to you.

 

[likewtr4chklit]

They should have been upfront that it would not have worked. That's probably the best point made in any small claims court - that they took her money anyway without fully explaining what they'd have to do to get it straight.

And this is why OP clearly has a case.

 

[FlawedBeauty]

my bad...you said A LOT OF CONDITIONER.

You said they used the protectant so what more do you want.

And spare me the dramatics. Yes, I am deliberately trampling over you and rejoicing that you got heat damage, that is it. My life is complete now. I said in my other posts i am not saying it is YOUR fault! Simply saying heat damage is not something people normally sue over, it happens all the time.

And yes i am aware there is a part one i was one of the first to respond and we conversed in that original thread about it....actually i was the first to respond.

NO SHE DIDNT. I clearly said that, omg. she did not use heat protectant, she didn't even know what it was. Please tell me WHERE, on this thread, that I mentioned that the stylist used a lot of heat protection? Wow. Did you just make that up outta nowhere? Are you deliberately trying to trample on me and get on the stylist side? Is this a way of you rejoicing over my pain and anguish and saying, yes I deserved it, I had it coming, good for me, i asked for it, serves me right?

I clearly said I brought my own heat protection and that i had to force her to use it, and that she would grumble and only use a little a little? and then she would yell and gossip in spanish and say she don like pple coming in and telling her wat to do, etc? and she refused to use anymore and all this almost ended in a fight? Did you read all the descriptions in my post and are you aware that this is a continuation of part 1? did you bother to consult part 1, the begining of the story?

It is only ok when it hasn't happened to you.

 

[Vintageglam]

this thread really needs to die already.

 

[whitedaisez]

Protecting curl pattern and protecting the health of the hair are two separate things. That's why you hear of people heat training. Probably subjective, but I just don't agree with you.

These are the things those who claim to be licensed certified professionals should have expertise in. That is why they pass beauty school. I already went in there with healthy hair and I have the pictures to prove it. If she truly is experienced and certified, which she needs to prove to the court, she should know how 4b hair looks/behaves when it is heat damaged, especially when its completely virgin and healthy; and should know from experience how best to deal with it.

She should have had full knowledge of what she was doing and she should have taken full responsibility I confronted her with the damages. If she was incapable of handling my hair, she shouldn't have literally tried to fight/wrestle me down to the chair to do my hair.

You don't have to agree with me but I think that these types of "let it go" attitudes are the reasons why black women aren't getting the kind of treatments they want and deserve from society. We wonder why the Koreans have taken over beauty stores catering to our needs, Dominican salons have taken over salons catering to our needs, white men have taken over hair styling treatments catering to our needs, white women have taken over skin products catering to our needs....its like we are still indirectly a slave to the world.

We don't really support eachother as much. A Dominican hairdresser severely damages virgin african hair that has never been heat damaged in 7 yrs and fellow african blood related sisters tell her she deserved it and needs to move on.
Hmmm, lemme see them give a white girl a bad hair color and dats gonna be the last day they touched another head with color!

 

[bklynbornNbred]

Because she's a professional....and b/c she SAID she has 20 years of experience dealing with natural hair. OP cleary has 4b tightly coiled hair, if I can see that how can a professional NOT see that? How can a pro not know that tearing through somone's naps with a brush and a hot arse blow dryer is going to damage her hair?

I mean really if a pro can promise these services and back it up by showing you a liscense yet screw up the job, they should get a pass because they were unable to properly asess the situation at hand???? What the heck are businesses required to have insurance for then?

If I sit in a garage and call myself a car does that make me one? Stop falling back on the she's a professional excuse. Anyone can claim anything but it is up to the customer to use a modicum of common sense. If a pro should know that a hot blow dryer isn't good for a head of hair then certainly the person who's head its on should know BEFORE going into the salon-especially one that is a member here. If you want to be natural then learn what works for your head and stop letting people do things that you know are not good for your head. I've gone to dominican salon for years with NO damage because they wash and set - no blow outs, no small rattail combs, no touchup when I'm not ready - they do what I ask & only what I allow.

I'm sorry for what happen and OP will probably find a lawyer to take the case but that doesn't mean she'll win.

 

[glamazon386]

OMG! OP I am so sorry you went through this. They clearly didn't know what they were doing. What do you plan to do with your hair now?

ETA: I heard good things about Sahselvis when I went to college in the area a few years back but I never checked them out. Have you been back to the salon to show them your head?

 

[whitedaisez]

my bad...you said A LOT OF CONDITIONER.

You said they used the protectant so what more do you want.

And spare me the dramatics. Yes, I am deliberately trampling over you and rejoicing that you got heat damage, that is it. My life is complete now.

@ the bolded

sorry for the dramatics. i was just upset but its ok, watever.

but ya, she used barely a pea size for my whole head. how can that work for all that heat? through all my dry shrinkage? without being in sections? she obviously had no experience with my hair type, she obviously lied about everything. I don't think she even had a license.

i think she was just texture prejudiced and intimidated by my knowledge about my hair and my confidence about what I wanted, that she boasted about knowing it all so she would feel "big" in her salon. She was obviously negligent and racially biased too. she couldn't stop saying everything bad about my hair texture. urgh.

 

[FlawedBeauty]

its cool. we all understand you are upset, and you have every right to be! Your hair is severely heat damaged! I'd be pissed too. We are just trying to make you see that there is probably not much you can do now. Like someone else said you should really talk to a lawyer if that is what you want to do, but i think myself and some of the ladies here were just trying to say you time and money.

@ the bolded

sorry for the dramatics. i was just upset but its ok, watever.

but ya, she used barely a pea size for my whole head. how can that work for all that heat? through all my dry shrinkage? without being in sections? she obviously had no experience with my hair type, she obviously lied about everything. I don't think she even had a license.

i think she was just texture prejudiced and intimidated by my knowledge about my hair and my confidence about what I wanted, that she boasted about knowing it all so she would feel "big" in her salon. She was obviously negligent and racially biased too. she couldn't stop saying everything bad about my hair texture. urgh.

 

[MekyakaKinkerbelle]

Girl, you need to take this energy and angst straight to a lawyer...seriously. Because you feel so strongly, you need to verbalize it to someone that can actually help you. All the time spent trying to convince folks on here to agree with you could be channeled towards getting what you want achieved - forward movement on a hopeful case.

 

[whitedaisez]

If I sit in a garage and call myself a car does that make me one? Stop falling back on the she's a professional excuse. Anyone can claim anything but it is up to the customer to use a modicum of common sense.

No they cant. That's why we have laws and courts and judges. u cant call urself a dentist and operate on people illegally. You cant open a massage palor and massage people illegally. You can't open a salon and blow dry people's hair to pieces illegally. Thats why we have a justice system.

 

[Violets-are-blue]

If I sit in a garage and call myself a car does that make me one? Stop falling back on the she's a professional excuse. Anyone can claim anything but it is up to the customer to use a modicum of common sense. If a pro should know that a hot blow dryer isn't good for a head of hair then certainly the person who's head its on should know BEFORE going into the salon-especially one that is a member here. If you want to be natural then learn what works for your head and stop letting people do things that you know are not good for your head. I've gone to dominican salon for years with NO damage because they wash and set - no blow outs, no small rattail combs, no touchup when I'm not ready - they do what I ask & only what I allow.

I'm sorry for what happen and OP will probably find a lawyer to take the case but that doesn't mean she'll win.

Some people are still and always learning what's right for their head. It's a process.

And yes, if you claim to be a pro and you screw up you can be held accountable. That's why it's illegal to claim to be a doctor or some other professional when you're not.... It means the customer/patient/consumer/whatever should be able to trust that you know your stuff and how to properly handle whatever it is you've been trained to do.
If it didn't matter, licenses and certifications would mean nothing. They've been trained to know things that you would expect the average joe or customer not to know (though this forum is a special case. Most women hear know more or are learning much more than most stylists).

I'm not saying whether or not she has a case, but it is important that the stylist claimed to be a pro.


Don't worry about trying to make a case here OP. Call a lawyer and work from there.

No matter what happens, I wish you the best. You'll move past this.

 

[Crystal]

Well, I’m one of the one’s who think you have a case. I however don’t think you should try to get validation from a message board. Just head down to Small Claims tomorrow and file a complaint.

She has 20 years experience on natural hair, she should know how to control the temperature on that there dryer of hers and not fry your hair. I have 20+ years of experience ironing shirts, I know to raise the temp on linens and lower the temp on silks.

You’ll never get 100% of people to agree with you so follow your instincts and do what you have to do. Good Luck!

 

[Pamulet]

I never post but I had to chime in on this. OP, I think you are focusing on the wrong aspect of what happened to your hair. From your original pictures, your hair was a lot thicker compared to what happened after the salon visit. It looks as if she ripped your hair out trying to blow dry it. That is your case, not the heat damage. Heat damage just means the bonds of your hair were altered by excessive heat. You can try protein treatments or other methods but that is about it. Now the severity of how much hair you lost is a different matter. A professional should know the proper techniques to blow dry hair with minimal shedding. It seems to me that they didn't give a crap about saving your hair so much as just getting it straight. You can plead damage to your hair follicles as you are not guaranteed that every follicle will grow hair from it again. Someone else said it correctly - a Professional should know what they are doing. We need to stop making excuses for people we go to who jack our hair up. When one pays for a service, it is our right to get what we ask for. Remember in business, the customer is always right.

As for the other people who responded, you do not need a lawyer for small claims court; you can consult with one to see the strength of your case if you want. Court may require missing a day of work and a fee but if you feel so strongly, it is worth it in my opinion. Also follow through with the Better Business Bureau as it will help others in the long run. We live in a very litigous society - you can take a person to court for almost anything. You may not win, but it is your right. Plus it now becomes Public Record and if it happens to someone else, they have a stronger case.

 

[likewtr4chklit]

She has 20 years experience on natural hair, she should know how to control the temperature on that there dryer of hers and not fry your hair. I have 20+ years of experience ironing shirts, I know to raise the temp on linens and lower the temp on silks.

You’ll never get 100% of people to agree with you so follow your instincts and do what you have to do. Good Luck!

Great point! Because if you were to burn the crap out of a shirt because you didn't check the label for the material, you would be expected to pay. Why is the hair dresser any different?

 

[beans4reezy]

Hey OP...I am not chiming in with an opinion on whether you have a case or not, I just wanted to say once again, I am sorry this happened.

Please keep us updated about the route you are going to take. I am curious to see how something like this would play out in court.

 

[likewtr4chklit]

If I sit in a garage and call myself a car does that make me one? Stop falling back on the she's a professional excuse. Anyone can claim anything but it is up to the customer to use a modicum of common sense. If a pro should know that a hot blow dryer isn't good for a head of hair then certainly the person who's head its on should know BEFORE going into the salon-especially one that is a member here. If you want to be natural then learn what works for your head and stop letting people do things that you know are not good for your head. I've gone to dominican salon for years with NO damage because they wash and set - no blow outs, no small rattail combs, no touchup when I'm not ready - they do what I ask & only what I allow.

I'm sorry for what happen and OP will probably find a lawyer to take the case but that doesn't mean she'll win.

You're joking right? If anybody thinks you're a car, they are just as crazy as you are. But in REALITY if you go to school and get licensed to do a service you will be held LIABLE (that's what insurance is for) if you don't do you job properly and fully disclose any risks that may be involved. I wonder how lenient you would be if you went to the dentist to have your tooth pulled and you ended up with a horrible infection b/c he didn't sterilize his tools. You should have used your special "sterilization checker" make sure his tools were sterilized right, just like OP should've used her special "blow dryer temperature checker"

 

[Curlybeauty]

You're joking right? If anybody thinks you're a car, they are just as crazy as you are. But in REALITY if you go to school and get licensed to do a service you will be held LIABLE (that's what insurance is for) if you don't do you job properly and fully disclose any risks that may be involved. I wonder how lenient you would be if you went to the dentist to have your tooth pulled and you ended up with a horrible infection b/c he didn't sterilize his tools. You should have used your special "sterilization checker" make sure his tools were sterilized right, just like OP should've used her special "blow dryer temperature checker"

I really can't right now.

 

[kmn1980]

All I can say is that I used to work for the county court system back in my younger days and I was privy to several beauty shop horror story cases and usually the customer won on the basis of the professional having the duty to render their most competent service; especially since they are licensed by the state.

It's up to you whether or not you want to go through the process of a lawsuit but yes, you do have a case.

 

[Curlybeauty]

this thread really needs to die already.

Seriously .

It's like I almost can't take her serious, because if it was me...my FIRST stop after taking before and after pictures, would have been some legal office/police/claims/etc. LHCF would have been my LAST stop.

Go and handle business...anybody can play attorney/lawyer on LHCF.