Okay I'm here with my update!
I went to Hair Restoration Specialists in Atlanta. I live in Atlanta so I didn't have to travel.
The finished adding the grafts to the sparse areas and I've gone through the entire post op process so now I'm just waiting for hair growth. Since my hair was already shaved they didn't shave anymore of my hair for the second procedure.
Would I recommend them based on my experience so far? At first my answer was yes because they did do their part to make things right. But now I'm not sure.
1. They ran out of grafts and DID NOT TELL ME. I didn't know they didn't finish they job until I got home and took the cap off because they told me not to sleep in the cap. The lack of communication was 1000% unacceptable so based on that alone I wouldn't recommend them.
2. When I went in the office to discuss my concerns about my incomplete procedure the clinical director wasn't compassionate and didn't accept responsibility for anything. I asked him if they ran out of grafts and he said "no" so I asked why doesn't my entire hairline have grafts and he said "I don't know"
Y'all. I lost it. WHAT DO YOU MEAN YOU DON'T KNOW? YOU KNEW I WAS COMING IN TO DISCUSS THIS SO YOU SHOULD'VE DONE YOUR PART TO GET ANSWERS FROM THE SURGICAL TEAM. DID YOU THINK I WOULDN'T COME IN HERE TRYING TO GET TO THE BOTTOM OF THIS?
So once he realized I wasn't accepting his apathetic attitude he changed his tune and immediately started discussing how they could fix it.
3. The surgical team left my hair terribly tangled after the first procedure. It was a a nightmare. I detangled most of it myself but I left a section tangled so they could see what they did to my hair. I asked the clinical director if someone could untangle the last section for me (a lot of black women work there) and he literally told me I should pay my beautician to do it. I was a lot calmer at this point in our conversation so I calmly told him that I would not be doing that and he needed to get someone to detangle my hair...which he did and she did a great job.
I'll say this. I'm a sweet girl who doesn't like to ruffle feathers unless I absolutely have to. I'm not sure if they took my kindness for weakness but when they saw I wasn't playing around they got their act together and did EVERYTHING they could to stay in my good graces.
My 2nd procedure was phenomenal because they didn't want to hear my mouth, as we like to say.
My hairline will come out beautifully. I'm speaking it into existence. But they could really use some pointers on how to run their office.
I paid $5000 total. They didn't charge me anything extra for the 2nd procedure.
I'm having issues uploading all of my pictures so only three attached. The pictures with my eyes blacked out were taken on day 2 of my first procedure. The other photo was taken on day 1 of my 2nd procedure when I they added the rest of the grafts. They did fill in the sparse areas on both sides. I just cant attach the other photo at the moment.
I'll continue updating the thread as the weeks progress. I'm so ready for these scabs to fall off but I know I have to be patient