To Charzboss, I think you are very right. Also, I think it's unrealistic to expect these companies to change scents that often and be "customizable". All ingredients, oils, no glycerin may not perform as well as the original and may cause inconsistency issues. It's easier to stick to a tried and true and tested formula in order to have consistent performance in each batch. I also don't see the point in changing scents every quarter. If something smells nice and customers like it, why change it? And if you offer 50-11 scents, then you really can't plan ahead with making because you don't know who is gonna order how much and in what scent and with what ingredients. I think for a small business that you are probably doing alone, keeping it simple and consistent is probably best. Also, people have lives so maybe the owners work 12 hours a day fulfilling orders and the other 12 eating, taking care of their families and sleeping
. There are only so many hours a day. In order to go commercial, there is a lot of you have to give up, especially in the integrity of the products. Look at the formula changes and quality decline in Miss Jessies and Carol's daughter?
Enough of that, I only ordered Hairveda and it's my first time. Haven't heard a peep, but if it's as popular as it seems, I will probably have to wait until the new year. It's the holidays too, so the mail will be delayed.
Have a question for you guys. I ordered from Beauty by Donna Marie two weeks before BF as they had a 35% off sale. The products came in a timely manner, but one of the leave-ins had been damaged or not screwed on properly as it spilled all over the box and the other products were sticky and had the foam balls stuck to it
. I was so pissed because I wanted to try it and it all spilled out. I e-mailed them and sent pictures dating the day I received them. After a long wait, I finally got a response and they basically told me, that I have to contact USPS and I could buy a new one with free shipping
. Ummmm hello, shipping was like 20 dollars in the first place for a few things?!!!! Ya'll want to talk about CS?
I'm pissed and disappointed because I wanted to try these products for such a long time and they are actually pretty good.
So long story short, the products I did try are AMAZING especially the Mira Curling Jelly!!! It's better and cheaper than KCCC, but I'm so disappointed, I refuse to give them any more of my business. How good is the Afroveda Curling Custard and how is their customer service? Is it staple worthy? Does it compare to KCCC?