I pm'd Inahsi Naturals about their high shipping rates and missing out on sales. I'll let you know if they respond. I know I said I wasn't going to try anything new but okay I lied, but not for $15 shipping for 3 products.
Thank you for contacting us and we appreciate the feedback. First of all, for all of you who wish to try our products, we will be offering Free Shipping on Monday (11/30/15), which includes $10 off any purchase $50 or more.
As far as our shipping costs, we are working on this. Currently all of our orders are shipped out of our fulfillment center in Chicago, however, we are in the process of placing inventory in the other warehouses that are available to us in LA, and Philadelphia.
This will bring the shipping down for pretty much all of the US. Most of our current products are still only coming out of Chicago (Hair Whip, Custard), however the Leave-In as well as the new products (Shampoo, Conditioner, Deep Conditioner) will be available from each location so shipping for those items will be cheaper for the next few months if you live on either coast. Eventually everything we make will be stocked in each location. As a customer this will be invisible to you but you will see it in the shipping cost.
Future Plans
Keep your eye out for Flat Rate Shipping which we will roll out as soon as we can. Probably within the next 3 to 6 months. Additionally we are looking to expand our presence to warehouses in Canada, the UK, and the rest of Europe. We also get inquiries from across Africa for our products, but we need to locate a reputable distributor to help us there. Stay Tuned to all of our international friends.
Wholesale
If you own a Beauty Supply/Boutique please contact us. We have a wholesale application on our website. For all of our customers/potential customers please let us know where you prefer to shop in your area and we will get in touch with them. Additionally ask them if they stock Inahsi Naturals products when you shop. Smaller, Independent, and/or Black Owned are easier for us to get into at the moment. We haven't decided if we want to push into the larger chain type stores, and we are not necessarily looking to get into Big Box Retail because there is a lot of drama attached with that.
Finally, Thank You
For those of you who have supported us we truly thank you for your support. It really means a lot to our business, to us and to our family. If you ever have any questions or concerns please do contact us. We pride ourselves on offering exceptional customer service. If you have product questions, Rhonda, our Founder loves talking products, ingredients, styling techniques, etc...with our customers. Thank you and have a Blessed Holiday Season.
